Refund policy

Because every DirtyCrew.co item is made to order, all sales are final. We don’t accept returns or exchanges for incorrect size or colour selections, change of mind, or buyer’s remorse.

If your order arrives damaged, defective, misprinted, or different from what you ordered, contact us promptly at dirtycrew.co@gmail.com. Include your order number and clear photos showing the problem.

We will review the claim. When approved, we will arrange a replacement or refund at no additional cost to you.

Normal wear, damage caused after delivery, and damage caused by improper use, washing, or care aren’t considered defects.

Approved refunds are issued to the original payment method. Processing times depend on your bank or payment provider.

Nothing in this policy limits rights that apply under consumer-protection law.